Find 5 Star Hotels in Las Vegas, NV from SAR 245

"Mixed experience: Great dining, but management simply "doesn't care." For a MICHELIN Key hotel, the hospitality was highly disappointing. The biggest issue was the dismissive attitude from management—when I reported the trash-filled pool and safety hazards (door stops in walkways), the manager claimed the pool area "wasn't their responsibility." This lack of accountability is unacceptable for a luxury property. Service was unprofessional, particularly regarding elevator access. The decor also feels lower quality than expected. On a positive note, La Fontaine was exceptional. However, I would skip the Chinese restaurant, Chyna Club. Great food doesn't justify management that refuses to take responsibility for basic cleanliness and guest safety."

"Check in was chaotic, but desk staff very efficient. Had trouble finding a breakfast location after 10:00; overpriced but crowded restaurants. Room was wonderful, would have liked an extra blanket. "

"Clean room. "

"Everything’s just lovely. "

"I have stayed in several other 5 star hotels on the strip, wynn leads in overall condition. The room is clean and spacious, the bed is comfortable with right support, the bathroom is the best. It is really pleasant walk in the hotel as well. Can’t beat the sphere view and golf course. The breakfast buffet is fresh and tasty. I am very disappointed when i brought my daughter to wicked spoon for her spring break, she liked wynn’s. "