6/10
We love the Cosmopolitan, it’s our go to whenever we visit Vegas. The balcony view over the fountain is unbeatable and the main reason we choose Cosmo.
We had REALLY bad check in experience on our most recent visit. We waited for our room for nearly 3 hours past our expected check in time. When I asked for an ETA from the front desk, they immediately without asking moved our room to a much lower level with a terrible view. We had to escalate to a manager who was miraculously (?) able to find a room that was ready.
Very disappointed with this experience but will probably visit Cosmo again.
Joshua
أقام 3 ليالٍ في شهر مايو عام 2025