البحث عن فنادق بتصنيف 5 Star في هولبورن من SAR 513

"Upon arrivial our bedroom was not set up for an extra bed for my 6yo, even though we had booked for 3 people. I had made exactly the same booking 1 year earlier where a bed was provided and ready for us. It was already late and they organised for a bed to be sent to the room, but this did not arrive so I had to go back to reception after 20 minutes to ask again, which did arrive the second time. Location wise the hotel cant be beat for terminal 5 - but sadly on this occasion that is all it...

"As a permanent user of gyms in hotels i find yours deficient in equipment. the equipment must meet the workout of a full body Breakfast included means included or not? you charge for an extra plate of scrambled eggs? that is cheap for a five star hotel. The mere rationale behind charging in a buffett is a cheap idea and diminishes greatly my experience. Make it more expensive if you like, just do not charge additionally when having breakfast."

"مكان الفندق هادي جدا ونظافة الغرف وتعاون العاملين وخصوصا الاخ هشام والاخ سعيد والاخت روز كل الشكر لهم"

"خدمه الغرف سيئه جدا!! لا يتم تنضيف الغرفه بشكل جيد و في بعض الأيام با يأتون للتنضيف اصلا اللا بعد اتصالي و رفع شكوي. الرد علي الاتصالات الداخليه مأساه!! يتم الرد بعد لاتصال التاني او الثالث احيانا!! بشكل عام لا يستحق تقييم ٥ نجوم اطلاقا "