Find 5 Star Hotels in Historic Downtown Clermont, FL from SAR 522

"Terrible Experience – Do Not Book This Property We booked a 3-night stay (Friday–Monday) for 16 people. The morning after we arrived, the upstairs A/C—responsible for cooling 6 of the 7 bedrooms—stopped working. We contacted the property management company right away and were repeatedly told a technician would arrive soon. No one came until after noon on Sunday. In the meantime, everyone had to cram onto the first floor to sleep. It was hot, crowded, and incredibly uncomfortable. When the...

"Upon our arrival, not only did we have no hot water, there was very little water pressure coming out of the bathroom showers and tubs. My family and I, which consisted of 4 children 7 and under, were not able to bathe in the bathrooms, we had to bath them outside in the pool. We reached out the the property and they could not send someone until the next morning. The next day, while we were not at the property, the issue was not resolved until the early evening. "