"Have stayed at the townhouse a few times, unfortunately I think this will be the last time. Generally when I stay at hotels several times, there is a level of acknowledgement to this - not here though. We got put in a basement room, which they obviously only use when they are full - it’s terrible. Staff walking to and from a kitchen at eye level outside the window, flickering lights - something out of a horror movie.
Such a shame, it’s been a great place previously."
"Have stayed at the townhouse a few times, unfortunately I think this will be the last time. Generally when I stay at hotels several times, there is a level of acknowledgement to this - not here though. We got put in a basement room, which they obviously only use when they are full - it’s terrible. Staff walking to and from a kitchen at eye level outside the window, flickering lights - something out of a horror movie.
Such a shame, it’s been a great place previously."
Jack