"We stayed at the Cordis before and had an amazing experience, so unfortunately this stay was a little disappointing in comparison. Before leaving and after our previous stay, I specifically discussed our upcoming booking and was assured that our rooms would be side-by-side and that we had been offered and accepted to pay for an upgraded rooms in the pinnacle towers (Floor 9 is what we were told). At that stage we had not prepaid, but was led to believe we could pay on day of stay and...
"We stayed at the Cordis before and had an amazing experience, so unfortunately this stay was a little disappointing in comparison. Before leaving and after our previous stay, I specifically discussed our upcoming booking and was assured that our rooms would be side-by-side and that we had been offered and accepted to pay for an upgraded rooms in the pinnacle towers (Floor 9 is what we were told). At that stage we had not prepaid, but was led to believe we could pay on day of stay and...
Lisa