البحث عن فنادق بتصنيف 4 Star في تورويل من SAR 273

"We had a lovely stay and the team were all very friendly. The room was spacious and very clean, with a great shower, but the outlook was not great, and I feel that the view should be described at the booking or room description stage. The Brasserie evening meal was superb and we thoroughly enjoyed it. Our breakfast was also in the Brasserie and we were lucky enough to have a table with a river view. The breakfast was pretty good, however the cooked breakfast was luke warm, the fruit selection...

"Hotel was clean, Stella on Reception was excellent. She offered first class customer service and was friendly and helpful throughout our stay. She went over and above to ensure our family stay was enjoyable. Not impressed with the food. Breakfast was okay and bar food need some reviewing. Kitchen was not flexible around the menu for those with allergies or with children. When we asked to swop the chips for rice on our child’s meal we were told we couldn’t! "

"Communication seems to lack especially with guest requests. Good sent back as it was cold but they did replace with no fuss and lots of apologies. Usually good this time not as good! "

"10/10 couldn't wish for a better stay."

"Clean room, comfortable bed, good parking, friendly staff "

"Just home from the most amazing five days here. The hotel is spotless and the staff all smiles,. My grandkids loved the warm swimming pool, the outdoor gym and the playground. The grounds are wonderful kept, full of mature trees, a war memorial and a pretty fountain. And that's before you get to the front of the hotel. The breakfasts blew us way, and our one evening meal was delicious. "

"Really good all round"

"We were not informed in advance that the swimming pool would be closed, which left our children very disappointed. We raised the issue with reception, but the staff were unhelpful and showed little interest in resolving the situation. Even after management became involved, we did not receive an apology. While they offered to refund our car parking, they were unable to process the refund back onto my card. After waiting 45 minutes with no resolution, I eventually gave up."

"Enjoyable stay "

"All fine"

"Nice enough, standard room. Quite basic."

"Excellent all round "