"Disappointing shuttle service
Before arrival, I messaged the hotel several times to request pickup from the Batam ferry terminal, as the hotel advertised a complimentary pickup, but never received a response.
We also requested the complimentary shuttle to the ferry terminal two days before departure, and the front desk acknowledged it. However, on the morning of departure, we discovered that no booking had actually been made. We also found out that the shuttle only goes to Harbour Bay Ferry...
"Room very clean, staff very friendly, lobby feel welcome & very nice smell.
If go to batam again, for sure i will choose this hotel for my accommodation."
"Hotel lobby looks spacious and elegant but but the room is totally different 😖Room furniture is old, the bed springs are bad and they are sink down, bathroom no hand towel no tissue paper, shower room is small. Breakfast so so. Disappointed😞"
"Amazing if you want peace and quiet. Note that there is no aircon in the living and dining room. Only bedrooms had AC. Would have been better if they provided chairs at the balcony. If you want to enjoy the balcony view, you’ll have to stand. Walk over to nearby Turi beach for a better pool and sandy beach. Stayed 3 nights, family."
"The hotel is fine for staying in but it needs some love and attention. Some investment and a refurbishment would be welcome, the staff were all great, so no complaints there. Just needs a face lift."
"I am a non-smoker and had booked a non-smoking room. Upon checked in, I was allocated with a smoking room. The room is filled with cigarette smell. Called the front desk to change but was mentioned full. Then"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
