Four Points by Sheraton Batam

Property class: 4

Choose dates to view prices

Nagoya Hill Mall is located near Four Points by Sheraton Batam, which provides a terrace, a shopping mall on site, and a garden. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is SAR 242
SAR 293 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Nagoya (Lubuk Baja), a neighborhood in Batam, Four Points by Sheraton Batam is in a shopping district. Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park. Looking to enjoy an event or a game while in town? See what's going on at Xtreme Skate Park, or consider a night out at Dusit Thani Laguna Singapore. Take an opportunity to explore the area for water adventures such as swimming. Visit our Batam travel guide
Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall
    8 min walk - 0.7 km
  • Grand Batam Mall
    3 min drive - 2.3 km
  • BCS Mall
    4 min drive - 2.7 km
  • Batam Centre
    15 min drive - 14.9 km
  • Batam Center Shopping Area
    15 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    31 min drive

Restaurants

  • Yong Kee Istimewa Soup Seafood
    4 min walk
  • McDonald's
    4 min walk
  • New Place Pub&Cafe
    3 min walk
  • Rumah makan rajo murah
    1 min walk
  • Gerai Ceria Tom Yam
    2 min walk

About this property

Four Points by Sheraton Batam

  • Upscale hotel near Nagoya Hill Mall
  • Take advantage of a terrace, a shopping mall on site, and a garden at Four Points by Sheraton Batam. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), tour/ticket assistance, and a ballroom
    • Meeting rooms, luggage storage, and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 211 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 49-inch LED TVs with premium channels
    • Recycling, refrigerators, and coffee/tea makers

Similar properties

A rooftop infinity pool with wooden decking and lounge chairs, surrounded by modern buildings.
Oakwood Hotel & Apartments Grand Batam
Nagoya (Lubuk Baja)
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 122 reviews
The price is SAR 316
SAR 383 total
includes taxes & fees
25 Oct - 26 Oct
Oakwood Hotel & Apartments Grand Batam
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Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

How much does it cost to stay at Four Points by Sheraton Batam?

As of 24 Shawwal 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on 9 Dhuʻl-Qiʻdah 2026 start from SAR 242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Check-out is at noon.

Where is Four Points by Sheraton Batam located?

Located in Nagoya (Lubuk Baja), this hotel is within 1 mi (2 km) of Nagoya Hill Mall, Harbour Bay Ferry Terminal, and Grand Batam Mall. BCS Mall is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Batam Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 100 out of 168 reviews
Rating 8 - Good. 50 out of 168 reviews
Rating 6 - Okay. 4 out of 168 reviews
Rating 4 - Poor. 6 out of 168 reviews
Rating 2 - Terrible. 8 out of 168 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room immaculate, staff lovely, recommend if u staying in Batam
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location. Good breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had a lovely short family trip to escape the work grind and celebrate an early birthday. Having previously stayed with the brand in Bangkok and Malaysia, we decided to book Four Points by Sheraton here in Indonesia, and it was a great decision. From the friendly greeting at check-in to the excellent service from Amel and the team, everything was perfect. We truly appreciated the genuine hospitality. The highlight was their effort to celebrate my birthday with a beautiful song and gorgeous room decorations. Well done to the entire team!"
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.good service.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Batam

Great staff, good location, clean and nice room and good food. Best choice in Batam
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A oasis

Friendly staff. Very nice and clean. Good food.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great BF menu and nice equiped hotel room

near to ferry terminal , short driving distance to other location to grand mall bcs mall
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice and polite
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is excellent
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super comfortable bed and friendly staff. Awesome internet connection. Seamless !
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Staff are very helpful.
Stayed 2 nights in Oct 2023