I Hotel is steps from Batam Centre Ferry Terminal, offering a refined experience with two bars and a gym. Guests can relax in the sauna or spa tub, book a massage, or use complimentary WiFi. The strategic location consistently earns positive reviews.
Located in Batam, I Hotel is in the city center. Maha Vihara Duta Maitreya Buddhist Temple and Batam Sign are local landmarks, and some of the area's attractions include Ocarina Park and East Coast Park. Visit our Batam travel guide
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
What's nearby
Harbour Bay Ferry Terminal
7 min drive - 3.0 km
Nagoya Hill Mall
3 min walk - 0.3 km
Grand Batam Mall
19 min walk - 1.6 km
BCS Mall
5 min drive - 2.3 km
Batam Centre Ferry Terminal
15 min drive - 6.7 km
Getting around
Batam Batu Besar (BTH-Hang Nadim)
20 min drive
Restaurants
J.Co Donuts & Coffee
3 min walk
Warkop Agem Medan
5 min walk
Baresto Café
11 min walk
Love Seafood Nagoya
7 min walk
Dapur Oke
7 min walk
About this property
I Hotel
Upscale hotel near Batam Centre Ferry Terminal
Consider a stay at I Hotel and take advantage of dry cleaning/laundry services, 2 bars, and a gym. Indulge in a massage at Lotus Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
You'll also find perks like:
An outdoor pool
Free self parking
An elevator, a banquet hall, and a 24-hour front desk
Smoke-free premises, concierge services, and 1 meeting room
Room features
All 165 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
Bathrooms with shower/tub combinations and free toiletries
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
2 bars/lounges
A restaurant
Things to do
Fitness classes
Full-service spa
Gym
Hot tub
Outdoor pool
Sauna
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference center
Meeting room
Full-service spa
Massage
Spa open daily
Accessibility
Elevator
More
1 building
9 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
29-inch TV
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in time starts at 3 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam
Frequently asked questions
Does I Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at I Hotel?
As of 7 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at I Hotel on 27 Rabiʻ I 2026 start from SAR 233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is I Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at I Hotel?
Check-in begins at 3 PM. Late check-in is available during limited hours.
What time is check-out at I Hotel?
Check-out is at noon.
Where is I Hotel located?
Located in the heart of Batam, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 2 mi (3 km).
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Reviews
I Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room.
Excellent service.
Mall was walking distance.
After check out service, too was superb.
Will for sure return for next retreat with family.
The stay was comfortable with friendly staff, a decently fitted clean room.
Eateries, a supermarket and entertainment facilities are within easy reach.
Good and clean hotel. Near Nagoya shopping mall and many other amenities. All within walking distance. Staffs are bery friendly. Had visit this hotel miltiple times.
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Spacious and comfortable. Abundant pillows and bolster.
The bolster case and quilt cover had a little stain or marks.
Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Buffet breakfast had a good variety of food but taste was average. Very convenient to walk to Nagoya Hill Shopping Mall via the back pathway. Room was well-maintained. Water from shower and taps had a weird smell.
My room was suppose to be superior room, due to an event, my room was upgraded to Suite. The suite was very big!
Overall, I enjoy my stay as it was very convenient to shopping mall.
Thank you so much!
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky
He takes action to change my room. From 19/02/25 the staff all very helpful and nice.
Except the first date I checked in 18/02/25 the staff not very nice.
The only thing I liked was the location. It was extremely convenient.
Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub.
The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets.
The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost.
So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place.
Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Natalie
Stayed 1 night in May 2025
10/10 Excellent
ROHANIZA
13 September 2025
Liked: Amenities
Will come to Visit this hotel again for future recommended to all.