"It’s pretty good mainly because of the location and how close everything is. The main complaint I do have is the cleanliness. The room seemed like they just wiped and were done."
"The Empire Hotel is run down and the rooms are worn out and small.There is no space to move between the bed and the small storage trunk which is supposed to pass as a chest! No coffee makers which is something you would expect in this kind of hotel.
The public areas are fine. However, access to the pool is not possible for someone with a handicap. The bathroom is very, very small and the hooks and shelves are so high I couldn't reach them.
In general the hotel needs a BIG IMPROVEMENT AND...
"Soho Grand is always our go to when we visit NYC ~ the staff is wonderful the rooms a re beautiful and it's in a perfect location. Highly recommend! *Daniel (doorman) is the BEST!"
"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned.
Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."
"The bathroom has mold and the water spout’s caulking is broken which reflects poor maintenance.
The hotel charged $40 destination fee (you only find out when you checked in) and they offered $40 destination credit to make it even but you only can redeem the credit by eating at the hotel restaurants or in room dinning. Read the fine because you don’t get $40 credit due to delivery charges, taxes, etc…
When I checked out, two in-room dinning charges for less than $40 showed up in my hotel bill, I...
"The room was a match box, had to flush the toilet 3 times, no refrigerator or microwave, shower doesn't really get hot ( just warm), no iron, maybe be ause I booked thru expedia......other than that good location, room was clean,"
"The rooms were the smallest ever. Horrible rain shower with light water pressure. Not able to bath well. The bed was elevated on a dangerous platform lift. If you didn’t notice. You trip on this every time."
"Millie, the cleaner, was very helpful. However, I’m not sure the reception staff really wanted to be there. The lady at reception was yawning while talking to us, sitting cross-legged, and generally seemed like she didn’t enjoy what she was doing. The other guy wasn’t able to help us with the check-in, and when we reached the check-in counter, there were no key cards available.
Overall, I had the feeling that I was disturbing them during my stay rather than being welcomed as a guest."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
