"Staff are exceptionally helpful. Location is right in town center near all shops and restaurants. If staying in the summer request a fan. Other than that everything is perfect"
"Absolutely amazing stay we had two 6 year olds and the staff were fab 2 days in legoland and chilled in the gardens at night with fabulous pizza and wine"
"Very last minute booking. Staff were outstanding in helping it go smoothly as it was delayed in transferring from Expedia onto their own system.
Room was spacious. Bed super comfy and the air conditioning was splendid too."
"BEAUTIFUL grounds and main hotel areas, super helpful and welcoming staff.
The room itself had basic amenities, and smelt like it was an ex- smokers room. May just be that the soft furnishings needed replacing. The room was dated and needed an upgrade. It would have been good to have a safe in the room too.
Everything else about the hotel was wonderful and it was a shame it was only a fleeting visit.
Slightly overpriced considering the room itself."
"The outside of the property was very quaint. No assistance with luggage. There is no elevator. Was rudely told to move from the table I was in the middle of having breakfast at so they could set up that particular for tea. The front desk manager was very rude to guests. A few guests noticed her abruptness. We asked for a late checkout which we offered to pay for. She declined. It was just an hour extra we were asking. First time ever I have been declined a late checkout. The cleaning staff was...
"Unfortunately the room we were in was small with no ac. There was no Netflix or other channels and the flat screen was small. The evening food in the restaurant was poor."
"Woman on reception desk was friendly and helpful, we liked her (for identification purposes, she was Catholic from her crucifix around her neck but don’t know her name).
The kettle didn’t work. The towel was dirty. There was a firework display at midnight that was very impressive but disturbed sleep. The drag racing on the bypass outside the window was also a nightmare.
Other than that, it was completely fine 😆"
"Hotel on first impression looks good however further inspection shows it is in need of updating. Many aspects of the room upon arrival, batnroom plus hole and soap dish limescale and dirty, no aircon, kettle had limescale, tpilet roll holder loose. One lift out of action as was the jacuzzi. Manager was rude, told me to stop talking when trying to address concerns
and made excuses when issues raised in writing..
Spa staff nice that we came across. Breakfast okay.
It clearly has not been...
"We had a wonderful stay at this lovely hotel. The location was perfect for exploring all the sights, making it an ideal base for our visit.
The staff were warm, friendly and welcoming, and we were very pleasantly surprised to be upgraded on arrival, which was much appreciated. Our room was cosy, comfortable and had everything we needed for a relaxing stay.
Breakfast was also very enjoyable, with plenty to choose from. Overall, we had a fantastic experience and would happily stay here again....
"We had a brief overnight stay but it was all we needed it to be. There were some local options for eating as well as in the hotel and the breakfast was nice enough. The staff were friendly when we interacted with them. The room was standard for The Holiday Inn and comfortable enough. There were plenty of car parking spaces but there is a charge for overnight parking."
"The property is spacious with a good range of places to eat or have a drink. The rings are good – and sensibly equipped.
Reception needs properly staffing. It was ridiculous that poor young woman was left on her own to check in a huge wedding party of very demanding guests."
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