البحث عن فنادق بتصنيف 4 Star في لوز غروف من SAR 389

"The air and heat was broken in our room. It was very hot in the room. Maintenance took forever to come. By time we found out our air was not fixable we did not have time to change rooms because we were running late for our plans. The hotel did not even offer us another room. I also was told by maintenance our room had been in a group chat for months due to its issues. I was very upset that someone who place us in room 537 knowing it had issues. The hotel is beautiful but it seems like comfort is...

"Very well managed all around. "

"1) The breakfast area was under staffed. One waitress had to handle everyone in the restaurant. We left because she could not handle s in a timely manner. 2) The checkout area was also under staffed. 3) A hot water shower was not possible. I let the shower run for several minutes before I getting under under the shower. It was bafer,ly tolerable."

"The gym could be better."

"The restaurant was under construction so breakfast was in a conference room. It was not worth $16. Food was cold. "

"Enjoyed the roof top but long wait times. I had to 2 free drink tickets but they weren’t given to me at check in so I never used them. My room had all the set up for coffee including a coffee pot but no coffee or creamer. Otherwise enjoyed our stay."

"Yes"

"Excellent and courteous service."