"A little disappointed with our stay, the staff were lovely we went to the lakeside grill after booking a table, for a buffet it was expensive and the food was subpar and not as advertised on the video signs. As the weather wasn’t favourable we decided to leave early and didn’t even stay for breakfast. There is a lot of potential for improvement it needs reinvestment and an update it’s in a wonderful place but needs to match that with amenities."
"The staff were on another level, they are dotted around the hotel and always on hand to help. They were incredibly accommodating and even helped me with some confusion about what to wear to dinner... The waitress at dinner even helped me practice my Japanese. The drum show in the evening was amazing, and the room itself was a little haven, the onsen are clean, the Fuji view onsen is beautiful, the food at dinner was 10/10, I honestly cannot fault this hotel one of the nicest places I have ever...
"Amazing hotel in Hakone! Stunning property, staff were lovely! Beautiful spot right on the lake. Would definitely stay here again if we ever come
Back to Hakone"
"The property was beautiful, peaceful, and very relaxing. The staff were extremely nice and accommodating. We loved the food and the overall experience, definitely a 10/10 all around and one of the best parts of our trip to Japan."
"The hotel was just magical, from start to finish we loved every minute of HAKONE Setsugetsuka, especially the private Onsen. We also used the bath in our room which was fabulous. Highly recommend this hotel wish is right next to the train station so great if you don't want to walk to far."
"Fantastic location and the private onsen was amazing. Staying at the lake did limit dining options (great for lunches, not so great for dinners), but that has nothing to do with the hotel. Only complain is that one of the a/c unit wasn't working and it was stifling hot in this room, so my kids slept on the futons in the living room instead."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
