"So disappointed. I love Hyatt properties but this one was the worst! Staff were so rude and not accommodating at all. We did not feel safe or comfortable in the room and staff refused to accommodate us. Valet was a joke. There were cars parked in the charger spot and we were unable to charge our EV. Valet staff did nothing to help and shrugged their shoulders when we asked for assistance. Horrible customer service!! Not worth the money that we paid. Pool was out of service. Bar staff so...
"So disappointed. I love Hyatt properties but this one was the worst! Staff were so rude and not accommodating at all. We did not feel safe or comfortable in the room and staff refused to accommodate us. Valet was a joke. There were cars parked in the charger spot and we were unable to charge our EV. Valet staff did nothing to help and shrugged their shoulders when we asked for assistance. Horrible customer service!! Not worth the money that we paid. Pool was out of service. Bar staff so...
Dana