"Very run down not the cleanest very dusty no towels or toilet paper on arrival phoned reception these did arrive within 10 mins . Staff friendly and couldn’t do enough for you. food good. Need a complete overhaul hall new carpet s beds etc. we liked location tram at door and 50min walk to tower"
"First impressions were good, with good public areas including bar, restaurant, quite seating area and a performance area. There is parking available in front and behind the hotel (first come first served) Stayed for 4 nights B&B; in the deluxe room. The room had 2 Queen size double beds, ensure shower bath, sea view from a large bay window. There was also a vanity table with hair dryer, kettle with Tea/coffee, large wardrobe, 4 bedside cabinets and 2 chairs and coffee table in the bay by the...
"Located on a one way street. I did not find it easy to navigate to. Safe parking, good breakfast. Very helpful staff. Not a long way to walk from the hotel to the city centre. "
"Nice modern hotel but when you hear Hilton people automatically think luxury but this a budget hotel and it shows. Review on a family room double bed + sofa bed. Takes up all the space in room, hard to manuvore around especially with younger children. Shower rooms are very small. Honestly the pillows are very uncomfortable as it sink in one side. We had trouble with bed in first room but second room bed was perfectly fine. Had change room inbetween due to faulty bed - 2nd room had blocked sink...
"Would of give it 3 out 5 however
Cons...
was given 3rd floor and the lift was out of order. Going up 3 flights of stairs with luggage was not easy as im disabled. A bar was advertised and there was none and TV was very limited and breakfast was £12 pp
Pros....
Polite staff and well cleaned rooms were very welcoming.
If bar and lift was working I would love to stay again"
"Easy parking.Smooth checkin. Good family room. Bathroom needs updating but clean and functional. Clean fresh towels provided. Excellent buffet breakfast. Very pleasant staff and a good bar available.Would definitely stay again."
"Rooms are small. Beds are uncomfortable. Housekeeping leaves towels and bedsheets blocking the walkways. Staff went way overboard leaving stacks and stacks of towels at my door every day that I never requested."
"Comfortable room and bed. Room showing signs of age but clean and well maintained. A portable aircon unit and separate fan were provided (the aircon had a timer facility) and these were necessary and welcome. Decent size kettle in room compared to certain chains. Slowest lift in the known universe, but once you find your way round the stairs that’s fine. Definitely a cut above other properties nearby."
"They could not find my booking on arrival. I was charged an extra £120.00 to stay.
Despite having already paid in full up front through Expedia. I don't know who is at fault, Expedia or the hotel, but I've been refused a refund. So avoid this place would be my recommendation. Or use a different travel agent."
"Do not stay here, the carpets don’t get vacuumed, and the windows have black mould around and really bad condensation, the tv wires are exposed and not good as I had an additional needs child who don’t understand danger, my room door was coming off the hinges, the bathroom door is not level, there’s mould in bathroom. Literally everything was dirty and was nothing to what the pictures showed under the beds don’t get vacuumed so much dirt was under there.
Only clean thing was the shower curtain...
"Room was clean, staff were very helpful, breakfast a great choice but warm except for the beans which was good, the bar was great very accommodating staff."
"Nice welcome on checking in, hotel was clean and tidy. Well equipped room. I was travelling for work so it was great for me. I used the Tesla charger on site. I would stay again for work purposes."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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