البحث عن فنادق بتصنيف 3 Star في إيسنجتون من SAR 181

"I am very disappointed with my stay at this accommodation. Firstly, I did not receive the room that I had originally booked. When I raised this issue with the staff, I was simply told that nothing could be done, which was extremely frustrating and unprofessional. The condition of the room itself was poor. Even opening the door was a struggle, which immediately gave a bad impression. Later, when we returned to the hotel after going out, we found that the guest lift was out of order. We were...

"We had reserved two rooms. One of the rooms had such an awful, musty smell that it hit you as soon as you opened the door. We notified reception and were given a bottle of air freshener. Sprayed half a bottle in the room and went out to dinner. When we came back smell was still there and still as pungent. TV was also not working so we called reception again. Member of staff came up to try and fix the TV and noticed the smell (almost like they had not believed us when raised the first time). We...

"Great service from walking into the hotel to walking out. A big 5 star"

"Everything was great, except there was no hashbrowns during my breakfast"

"Ideal location for access to the Utilita Arena and bars and restaurants at the jewelllery quarter"

"No WiFi signal at all. No lock to the door"

"Staff were excellent Loved the relaxed atmosphere and quiet room. The room was clean and the bedding spotless. A lovely hotel to stay in."

"Comfortable room, good breakfast, very close to the airport and NEC."

"Our stay was ok for what we paid. The room was clean but had no air conditioning, which in the heat wave was a bit uncomfortable. A fridge in the room would have been good. Breakfast was decent and they have a Starbucks onsite which was great. The staff were friendly and overall I would say it was value for money."

"Breakfast was good although kept running out of water, glasses for fruit juice which was watered down. Ran out of grilled tomatoes and didn’t replenish,had to put marmalade in a cereal bowl as there was no other option to transfer it to the table "

"Enjoyed our stay. Suitable for our family needs"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."