البحث عن فنادق بتصنيف 3 Star في برمنجهام من SAR 206

"Unfortunately on arrival was told the double room we paid for wasn’t available and was given a dorm with bunk beds. We had checked in in advance and arrived at 10pm so had no other option but to stay. The room was fine, just a little cold and couldn’t close the curtains so was very bright in the morning. Just frustrating when the double was paid for and had no choice but to accept a bunk bed. "

"Overall, pretty clean, and the included breakfast was good. Due to a last-minute train issue, I wasn't able to use the first night of the trip, but because I chose a non-refundable option, I wasen't able to get a refund for the first night. Not mad at the hotel for this, but just as a heads up."

"A purely functional hotel. Good sized and clean room, good breakfast at extra cost to our rate, which made it a little on the expensive side. Reception staff were just doing a job rather than engaging with customers and the breakfast chef was the same. "

"Clean room, basic but enough for what we needed. Staff helpful and on~hand. Good bar area. Very good breakfast items. "

"Great"

"The reception staff were excellent, Restaurant staff sadly were absolutely not! I had to leave my table and go to reception to get attention. Sadly the service didn’t get better after my complaint, and I left without pudding or a drink to go to my room with. Biggest issue was the fact there was no hot water at night and only a few second of hot water in the morning. In fact another guest was complaining about this issue too. The maintenance checked the water temperature agreed it was cold! I...

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"Everything "

"👍"

"Great hotel. Brilliant location and near to plenty of bars and restaurants. Staff were really efficient and friendly at check-in. Comfy bed."

"Pet friendly but not disabled friendly. Staff excellent management useeless. Had a fall lift broken,put on top floor inspte of using disabled buggy. Requested for manager to call ne re complaint no call,i made 4 call toll charged kept waiting average 15 minutes for them to find manager only to have to hang up due to cost. Would advise anyone not to go here,staff great manager useless. Half of evening menu unavailable both nights"

"We were welcomed, room was warm and clean. Plenty of space for the one night. Breakfast was sufficient and tasty"