البحث عن فنادق بتصنيف 3 Star في برمنجهام من SAR 221

"Very welcoming and polite staff member when you enter, our family room was clean and adequate for our 1 night stay - great value for money"

"From the moment you arrive to hotel, the customer service is very good. They were warm, courteous and responding to any request. The room was clean, tidy and well supplied with amenities I would be happy to recommend the hotel, and stay there again. "

"I unfortunately booked for the wrong month. Having emailed the hotel to ask to change the booking they referred straight to their cancellation policy with absolutely no flexibility. Considering it’s a huge hotel and it was an honest mistake I am very disappointed with their response. I wouldn’t rebook based on this. "

"I will stay there again"

"Facilities fine"

"This is my second or third stay at this hotel, and unfortunately I’ve experienced repeated issues with the rooms, particularly the showers. On previous stays, I had to change rooms multiple times due to either no hot water or electricity outages. On this visit, the shower handle and overhead shower had very little water pressure, making them unusable. I ended up having to shower using the tap. By that point, I didn’t have the energy to go back to reception to request another room change. I was...

"Parking, quiet and convenient. "

"Everything "

"Amazing staff. Great, quiet room after the concert at utilita. Will be back for sure "

"Yeah the bull ring and grand central was 5 minute walk from the hotel. Didn’t visit the bar as we don’t drink. The rooms were clean, comfy and quiet no noise from the outside at all. Staff were friendly and helpful. "

"Pet friendly but not disabled friendly. Staff excellent management useeless. Had a fall lift broken,put on top floor inspte of using disabled buggy. Requested for manager to call ne re complaint no call,i made 4 call toll charged kept waiting average 15 minutes for them to find manager only to have to hang up due to cost. Would advise anyone not to go here,staff great manager useless. Half of evening menu unavailable both nights"

"Condition of room and en-suite - shoddy including toilet seat not fixed on toilet and paint peeling off ceiling, food - poor and reception staff curt. "