"The AC in my room was not working properly. Went down to the desk multiple times to ask if 68 was the lowest the air would go. They sent up a technician who said it would kick on in ten minutes and cool down. After waiting almost twenty minutes, the room did not cool down more. Went back down to the desk and they said they would once again send someone up. No one came up and it was already after 1 am. Was offered Hilton honors points if I was a member but I’m not. Did not offer to adjust the...
"The AC in my room was not working properly. Went down to the desk multiple times to ask if 68 was the lowest the air would go. They sent up a technician who said it would kick on in ten minutes and cool down. After waiting almost twenty minutes, the room did not cool down more. Went back down to the desk and they said they would once again send someone up. No one came up and it was already after 1 am. Was offered Hilton honors points if I was a member but I’m not. Did not offer to adjust the...
Lucia