"ear Customer Service,
I am very disappointed with the service I received. I have tried contacting the hotel multiple times regarding my concerns, but I have not received any response from your team.
Since I have not received the level of service that was expected and promised, I believe a partial refund is warranted. Therefore, I am requesting a 20% refund as compensation for the lack of communication and support.
I would appreciate your prompt attention to this matter and look forward to...
"Basically a self-serve hotel. Auto check-in via machine which dispenses room cards. No front desk but one staff member in office to respond to questions. Quite small room, no glasses or coffee machine in room ( paper cups and coffee available in lobby )"
"What I liked: Room was clean. The staff was friendly and helpful. Close to the harbor. What I didn't like: No door on the shower. No room coffee maker. No room temperature control."
"Breakfast was excellent, location was very good. Staff was helpful. Right across from light rail, bus station & train station. Great stay at Zander K in Bergen."
"Die Lage des Hotels ist gut. Man ist mitten im Zentrum. Das Frühstückangebot war okay, am Wochenende etwas stressig und überfüllt.
Unser Superiorzimmer in der 6. Etage war zwar groß, aber es gab nur Regale als Ablagefläche. Genauso war es im behindertengerechten Bad. Keine Möglichkeit etwas abzulegen, außer am Waschbecken. An Pflegeprodukten gab es nur Haar/Bodywaschgel, Conditioner sowie Handwaschgel. Keine Bodylotion, keine Kosmetiktücher und keine kleinen Handtücher. Nach meiner Anfrage für...
"first they assigned a room called Villa. It was dark and floor was not flat and I almost fall. The room conditions I didn’t even think it was safe to stay. Smelt bad, too. Finally asked for room change. The changed room was better but I would never book with this hotel. The front desk people were nice, but feel sorry to wrote those."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن Alver
اخرج وشاهد معالم مثل كنيسة هوندفين وكنيسة لينداس خلال استكشافك لAlver.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
