البحث عن فنادق بتصنيف 2 Star في إيولا من SAR 218

"Upon booking, there are clearly 2 very different types of rooms - remodelled rooms and older, not so nice looking rooms. There is also a very clear price difference between the two. I booked a remodelled room and paid the according price. When I arrived at the property, they put me in an old room that was not remodelled. I immediately went back to the front desk and showed my booking and informed the lady that the room she put me in was not what I booked nor what I paid for. She told me they...

"first they don't have TV cable Second the TV wasn't working properly we had a really hard time to make it work with the control 3-the AC unit and heated unit couldn't find out how to work... it is called weather and we need it here never work.."

"I really appreciate the Expedia who helped to booked my reservation but not satisfied with the hotel as they charged me extra as they couldn’t find my reservation in their system. They don’t know what they suppose to do . But really happy with Expedia on line service."

"Kids loved the Family Suite, staff is helpful and polite. "

"As helpful as the front desk staff was, the halls smelled, our room had a terrible smell of mildew and the air conditioner/heater unit would smell like burnt hair when it was turned on. We found bugs (carpet Beatles/ants) and were offered a discount if we stayed another night only to be offered a discount on a weekend rate which was just as much as the room was. I was not happy with this and would never recommend it."

"We had a room that smelled pretty poorly. As well as getting woken up @1:30am to a man death screaming."