"Great and well kept hotel in the center of Almaty. Very friendly and helpful staff. Cozy and clean rooms. The breakfast was very diverse and tasty. Will definitely choose this hotel again!"
"I really enjoyed my stay here. The place was clean, safe, and quiet. A lovely lady named Aruzhan kindly helped us get an early breakfast. The food was excellent, and the service was great. The air conditioning worked perfectly too! I highly recommend this place"
"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Panfilov Park is just one of the places to see in Almaty, so why not enjoy the other things to explore during your travels? Discover the area's mountain views and spas.
"Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!"
"Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell."
"I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT.
However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the driver returned to the hotel and refunded 30,000 KZT directly to reception.
Adil’s professionalism, initiative, and dedication to guest service were outstanding, and he should be sincerely congratulated for his efforts. This experience truly restored my faith in customer care."
"Very convenient hotel close to the airport, perfect for layovers. The room was clean, comfortable and good amenities. Staff at the reception were helpful and pleasant. The hotel has a dining hall where I had a very good and juicy ribeye. Not sure about the area around, but overall highly recommended for those in transit"
If I need to cancel my hotel reservation in Almaty, will I receive a refund?
Yes, the majority of room reservations are refundable if you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before your arrival date. If your reservation is non-refundable, you might be able to cancel it and receive a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Almaty.
Where can I learn more about changing or cancelling my trip to Almaty?
For more details about updating your trip to Almaty or cancelling it, click here.
What's the best budget-friendly accommodation in Almaty?
What's the best place to stay with easy access to Big Almaty Lake?
Tau-House is one of the top choices for your stay based on our traveler data, and this 3.5-star hotel offers a full-service spa and 4 restaurants. You'll find it 5.5 mi (8.9 km) from Big Almaty Lake. Other good options in the area include Stary Melnik Hotel and Medeu Hotel Almaty.
What about the best place to stay close to Shymbulak Ski Resort?
One of the top choices for your stay is Medeu Hotel Almaty, located next to Shymbulak Ski Resort, and this 3-star hotel offers a restaurant and a fitness center. Shymbulak Resort Hotel, located just 0.1 mi (0.2 km) away, is another good choice for your stay.
What is the best hotel near Almaty International Airport (ALA)?
Grand Erbil Hotel is one of the top choices for your stay and is a popular 4-star hotel featuring 2 restaurants and free breakfast. It's located 3.3 mi (5.3 km) from Almaty Intl. Airport. Other good options near the airport include Royal Park Hotel Almaty and Kuze Hotel.
What is staying in Almaty like?
Visitors to Almaty are sure to enjoy the mountain views and shopping. Tourists can also enjoy the city's museums, cafes, and monuments. In Almaty, there are 339 hotels and other accommodations to choose from. Find out more about Almaty.
Head to Almaly for metro transit. If you want to explore the larger area, hop on a train at Almaty Station. If you want to venture out around the area, you may want a rental car in Almaty for your journey.
What's the weather like in Almaty?
The hottest months are usually July and August with an average temp of 64°F, while the coldest months are January and December with an average of 24°F. The snowiest months in Almaty are March, February, December, and January, with each month seeing an average of 37 inches of snowfall.
