"Our first-floor room was not available, and we were told we could have a second-floor room or cancel. The entire floor outside the room had a strong urine stench. The floor of our room was dirty. The walls in the bathroom looked as though someone had painted them with feces. The sink did not drain. The lights were extremely dim and sparse, making the room dark. The room next door was noisy all night, and there was yelling outside our room all night. It was the worst motel/hotel experience we...

"The night staff that checked us in we're great. Two guys, very friendly and made it quick The housekeepers were always happy to help. The dryer in the laundry room was terrible. It cost me $15 to keep drying a load and after all that time it was still very wet. I had to bring it to a laundromat to finish it."

"The staff was definitely not helpful. I called multiple times on different days and would never receive an answer from the motel staff. They did in fact pick up the phone one time and without even saying hello they hung right up. I asked Expedia to help me and the business did not answer there calls either. When I got to the hotel for my stay the one person was outside smoking and on the phone and we had to wait for him to finish and come back in to check us in. I picked a non smoking area since...

"Good"