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"Clean and fresh rooms. Friendly and helpful receprion staff and porters."

"Checkout was smooth with Mohammed Saleh great service provided. Bell captain Naeem was very helpful and housekeeping by Imran was immaculate and efficient. "

"Hotel is a little old but very convenient for location "

"Staff, room, resturant, and very close to the Harm"

"Top tier hotel for your stay at Medina. No complaints "

"Great location. Amazing hotel. Very helpful and friendly staff"

"Clean room, amazing staff. We dealt with Mr. MASLEH who was super nice and helpful and he helped resolve an issue which was from the website and it was not hotels fault, yet Mr. MASLEH helped us out. We must say Arab hospitality is sexond to none i would recommend this hotel for cleanliness and courteous service. Also the distance to HARAM from here is about 4 minutes and we enter MATAF / KABAA right away instead of going in circles. On exiting Umra from MARWA, it is still very close to get back to the hotel. And there are always golf kart like vehicles to take you up to the hotel. When i stayed on Ibrahim Khalil side, which was same distance to HARAM, I had to walk worth 1.5 Umras to do 1 Umra so it felt like doing 2.5 Umra. Doing Umra from this hotel was a breeze specially with family. It was totally worth it to stay at this hotel for convenience of Umra and HARAM access on top of great customer service and cleanliness and I highly recommend it and will stay again."