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"The Best Western in Welland is like our "home away from home" -- from the front desk staff (all shifts) to the room cleaners -- and Deihdra (sp?) who does an exceptional job with the substantial breakfast that Best Western is deservedly well known for , out stay over the years has always been an outstanding experience ."

"Very expensive horrible breakfast but most importantly it was very clean"

"A"

"Staff were friendly and responsive to all requests which was very nice to experience! Rooms were large and very clean and breakfast was very good as well, however, it lacked a little more verity in what was offered."

"I enjoyed my stay here. Staff very friendly, very clean and quiet room. Comfortable and close to what was needed! Thanks"

"Loved the property. The employees working were all so friendly. Great location to walk to everything. I would definitely stay again."

"A couple of repair details that should have been seen by the staff previously. We noticed a light bulb out and the 'breakfast nook' table that was supposed to be secured to the wall was coming apart. We only noticed it on the day we were leaving, but if we had sat at the table and put weight on it, it could have collapsed."

"I really enjoyed the homemade breakfast"

"We have been staying at White Oaks every year for the last 5 years. We were in the south tower for the first time. The rooms are very dated and the washrooms very 1990's. An update is definitely needed!"

"Good, clean room for a reasonable price."

"Walking distance to the falls and the tourist area. Super easy to get to from the Rainbow Bridge and parking was easy. My breakfast (omelette) was delicious, and the fresh fruit was a pleasant surprise. I would definitely stay again - in fact, I am looking forward to it!"

"A quiet and comfortable stay. The breakfast was delicious and nicely presented. They accommodated gluten free very well, even maintained the same breakfast with appropriate substitutions. A lovely experience, would stay here again. "

"The property was very pretty. There was enough parking. The rooms were airy and bright. Included lots of the amenities that I like such as a full length mirror. the breakfast was very tasty and the owners were friendly and attentive. I would recommend butterfly manor to other people and I would definitely stay again."

"Great place, close to many things and walking to thr falls."

"Very clean and comfortable with excellent breakfast!"

"Very clean and updated. Will stay again!!"

"The booking was made with breakfast included, however we had to buy breakfast at the restaurant and 2 days later when we were checking out the staff member asked if we would like our breakfast vouchers. That is very disappointing, dishonest and disrespectful to us as guests. Our room was not cleaned as any guest room should be cleaned. I had to call reception to get body wash on the first day. The second day I had to request toilet paper, body wash and bathroom floor mat. The jetted bath was...