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"The hotel and room was clean and close to good eating locations. I did not like the bed as it was hard and uncomfortable."

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"Great place"

"The stay has very good location. But they need to be clean and more professional with their guests"

"false advertisement on our room"

"The apartment was nice enough. It was clean and quiet. Staff was available when I had questions. However, the furniture, particularly the sofa and mattresses were not very nice at all. The master bedroom mattress had remnants of being a firm bed at one time but as since broken down and is incredibly lumpy and unsupportive. Woke up sore every morning. The pillows were also thin and uncomfortable. The sofa in the main area was slanted and lumpy, and if you attempted to stretch out, you had a bar...

"No parking, above a Chinese restaurant, smoky from cooking oil. Literally unlivable"

"The hotel was beautiful and perfect for our overnight after a concert at Wrigley! We plan to stay again in August for the Cubs game. Such a fun atmosphere and the staff are quick and accommodating!"

"All around amazing!"

"Excellent hotel, beautiful room views and good food, the only thing that I would not consider four seasons level is the concierge (specifically Karen) having her and having no concierge at all would be the same. Not up to four seasons standards. Aside from that excellent hotel"

"Great little getaway"

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