Find hotels near 900 North Michigan Shops, Chicago from SAR 524

"Loved staying at this hotel. "

"Good location for where we needed to be in the city. It’s a very dated hotel. "

"We had a city view room but couldn’t really see the city. Also, I paid for valet parking but it didn’t show that in their system so I had to explain the situation to valet multiple times even after clearing things up with the front desk. "

"Clean and staff was nice. Saved money by walking or public transportation. You can buy a 5 dollar day pass for cta/pace. "

"The breakfast changes everyday. My kids enjoyed the stay. Its close to a lot of good places. Front desk staff was very friendly :) "

"Outdated property, cleanliness was average, there are better properties around that area"

"Overall, this is an excellent hotel.It's location is perfect, close to restaurants, a Whole Foods, and Michigan Avenue.Staff were attentive and professional.The room was quiet, clean, and larger than typical. And the breakfast was delicious, though a bit stingy in what was included in the standard booking. Must one pay extra for coffee in addition to orange juice? I resent the resort fee charged--another instance of corporate nickel and diming that would make me think twice about staying in at another Accor hotel. Newspapers and water bottles were nowhere to be seen. Knowing this is an international chain, I expected a much wider selection of television channels--BBC and others--and was shocked by the paltry options, another instance of cheapness. Many less luxurious hotels offer more. If not for these two complaints, the hotel would be perfect "

"Hotel is in a good central location near many of the main attractions. Room was spacious and clean. Nice bar downstairs, there is also a rooftop bar, but that is only open in after Easter in summer. Buffet breakfast is included and that makes it very good value. Hotel also has a gym/ Not too many amenities in the room though. "

"Upon check-in, the staff was friendly. This is a return visit to the property, which is ideally located and was nice last time we stayed. The room itself was quite warm. I called the front desk and asked them why I couldn't adjust my thermostat in the room and was told "I'll call engineering and have them adjust it". 30 minutes later, no change, so I called back. "Oh yes, I meant to call you back. Engineering says the 'chiller' isn't working because we're in-between seasons, so we can't adjust it cooler. We can bring you a box fan." For a hotel room in this price range in downtown Chicago? Unacceptable. The rest of the room was run down. Outlets on the wall were loose. The floor lamp base was broken, so it leaned way over the bed. The desk chair was worn and tattered. The bathroom had rust spots coming through the wall coverings, and the paint was peeling over the tub. Just general upkeep was poor. The room was clean. I let Marriott know that my experience was poor, and they immediately replied with "Oh, well since you booked with Expedia, we can't do anything. You'll have to bring it up with them." Seriously? I'm guessing Expedia can't do anything to credit me for a below par experience, so I'm forced to review the property to let others know. I'm going back to the Intercontinental on the other end of Michigan Ave. next time. "