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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Aloft Tulum sits on Mexico's coast, offering both relaxation and adventure. Guests can enjoy two pools with cabanas or book rejuvenating spa treatments including massages and facials. The on-site restaurants serve meals throughout the day, and WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
The current price is SAR 234
SAR 332 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

aloft, Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Terrace, View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace, View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Terrace)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Balcony)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Jaguar Park - 3 min walk - 0.3 km
  • Hunab Lifestyle Center - 3 min walk - 0.3 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum National Park - 5 min drive - 2.9 km
  • Hospital de Tulum - 5 min drive - 3.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 97 min drive

Restaurants

  • ‪Jasmine - ‬14 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Escama - ‬5 min walk
  • ‪La Regia Tulum - ‬9 min walk
  • ‪Panza Tulum - ‬8 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace, and a shopping mall on site. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 140 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Wyndham Tulum
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 102 reviews
The price is SAR 259
SAR 325 total
includes taxes & fees
2 Dec - 3 Dec
Wyndham Tulum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (25 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
  • Covered self parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

Is Aloft Tulum pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 17 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft Tulum?

Check-out is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

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Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 300 out of 450 reviews
Rating 8 - Good. 101 out of 450 reviews
Rating 6 - Okay. 20 out of 450 reviews
Rating 4 - Poor. 14 out of 450 reviews
Rating 2 - Terrible. 15 out of 450 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and trendy hotel with a beautiful rooftop deck and infinity pool. The staff are friendly and the location is quite walkable. The one con is that the doors don’t seem to block out the sound that well
Stayed 5 nights in Nov 2025

8/10 Good

MARC

Liked: Cleanliness, property conditions & facilities
The room was OK but breakfast .OMG worst ever.They don't make omelet .And they said we are busy . Busy for what ? It's breakfast .
Stayed 3 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facility excellent. Breakfast ok, coffee needs to be better. Staff great. Rooftop awesome.
Stayed 1 night in Sep 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it was supposed to have airport transport. It did not. I was also offered a promotion online but was told it was not available.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff super nice and the location is great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Close to the city center and beach road. Would stay here again
Stayed 1 night in May 2025

10/10 Excellent

Laura-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!

We loved staying at Aloft Tulum. Great hotel, wonderful, rooftop pool, and within walking distance to everything we wanted to do. I would not recommend setting up your airport shuttle through them though. They didn’t show up for our ride to come home and we had to call a taxi at 4 AM.
Stayed 4 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at Aloft Tulum, will stay again!
Stayed 2 nights in Mar 2025

8/10 Good

Derek

Liked: Cleanliness, property conditions & facilities
Good location in Tulum city area.
Stayed 3 nights in Feb 2025

10/10 Excellent

samanwaya

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 4 nights in May 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, beautiful property. Safe parking garage, beautiful roof top pool, great staff, great location, great food!
Stayed 2 nights in Feb 2025

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful! I loved my stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great breakfast 😊
Stayed 5 nights in Nov 2024

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , brand new property. Friendly and helpful staff
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities

Relaxing time

Very nice hotel. Very clean , the breakfast buffet was delicious.Very friendly and accommodating staff. I would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendi Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was inviting and felt so off the beaten path. It was centrally located.
Stayed 5 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 6 nights in Feb 2023

10/10 Excellent

Keland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property in Tulum
Stayed 3 nights in Nov 2024

8/10 Good

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Tulum is located in the middle of downtown. It is a well kept and clean hotel with modern design and amenities. There is a beautiful view on the rooftop that contain a swimming pool and a restaurant. Near the hotel are convenience stores and small stores. Front staff is very helpful and accommodating, especially Jorge who helped us with transportation to the airport.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rasean

Liked: Amenities
Attentive and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a quick stay
Stayed 1 night in Feb 2024