"It’s a great location for exploring NYC. Only issues is really the age of the hotel. Classed as 4 star and initial impressions make the hotel look amazing. But it’s the details that are lacking. It’s tired. Our room was comfortable but had loose taps, and the bathroom needed a complete overhaul imo! But beds are comfortable. Tick Tock diner is great - lovely staff if not a little NYC attitude which can be seen as rude on initial impressions. But you get used to it. In general good hotel but...

"Very nice"

"It was a great experience, just as explained"

"The place is beautiful in the lobby but the room are super tiny and the phone didn’t work in the room. Other than that it was a great location close to everything!"

"Good place to relieve your mind and do good stuff and walk around with and good customer service"

"Amazing staff, very clean aesthetic"

"Room was clean, comfortable bed, pillows. Some of the walls in the bathroom were uneven. The door in the shower was loose and difficult to open you had to push hard. But over all very clean. In my first stay the drain in the shower was clogged. I waited till the next day texted the front desk, stated what happened and asked for a complimentary upgrade, and got a text immediately and was upgraded to a room with a terrace, too bad it was raining I was not able to enjoy it. The staff was good but...

"This is an excellent location, central to everything and steps away from subway. Hotel staff were super friendly and accommodating. Room was very clean. Lobby was lively and inviting to work in or just hang out. I also liked the low-light vibe throughout, however, it was difficult to put make-up on in my room which is the only drawback. Overall, I felt it was great value for the area and I would book there again."