"We received an upgrade at the front desk for a small charge to a much larger room (3 bedroom Bay View Suite). We were on the 18th floor and had stunning views of Biscayne Bay. The location was perfect for cruising out of the Miami port. The hotel staff were extremely friendly and helpful. We would highly recommend this hotel to anyone staying in the area and we will definitely stay here every single time we cruise out of Miami. Thank you for a wonderful experience!"

"The location was perfect for people cruising from Miami. Amenities were available close to the hotel. Reception staff were always helpful."

"Clean Rooms"

"We enjoyed our stay. It was a great location! Our room needed some repairs, but the workers never came - we managed. The housekeeping staff was very sweet & the front desk was helpful. Breakfast was wonderful. The beach & pools were great too"

"Phenomenal staff and location"

"Poor communication, not professional at all, and the valet parking used our car over night pretending to take it to valet parking, expensive and not worth it ."

"If u have certain expectation for ur hotel stay, this one isn’t the one for u. Ex. No smart tvs & u had to put in a request for ice."

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