"Stay wasn't that good. This morning at 4 am we had to call the front desk to have them fix the refrigerator because it was making a loud buzzing noise. They ended up turning off the refrigerator from the breaker box. The room 3815 and the original room 3008 smelled like someone smoked in them both. There was no frying pan in the room nor was there a baking dish"

"The shower pressure was non existent. There was no shampoo in the container. The door did not shut right. Had to push it hard to shut. The dead bolt did not work"

"Excellent place to stay"

"The room was clean the staff well very nice and friendly. We had a great time in the pool."

"The free breakfast is a continental breakfast. That doesn’t come with bacon, eggs, sausage, etc. Its mostly a carb heavy meal (cereal, muffin, fruit, etc). Just a heads, some of the elevators are old. The one that was near my hotel room (building 2) broke down multiple times throughout the day. I even got stuck inside one time. Its the kind of elevator that still has the opening door mechanic (kind of old fashioned). Otherwise, everything else was great: the access to 2 different pools, the...

"Beautiful property with Caribbean vibes just steps from Duval! Would highly recommend!!"

"This is a beautiful hotel in an excellent location!! The attached restaurants are very good, the staff is very friendly. However, the room configuration is extremely strange with the bathroom essentially subdivided by a hallway. There’s no privacy, including a beveled door for the toilet lol not sure who thought that was a good idea?! Also, the pool is incredibly small. Perhaps I should’ve known that, but from the pictures, it looks dramatically different."

"Staff were super welcoming and helpful. My room was clean, but slightly dark as there wasn’t an overhead light (loads of lamps provided in the room though). Breakfast was amazing and the discounts to external excursions was super helpful!"