"While the pictures are beautiful and the hotel really did do a lot of work to update it, there’s noticeable signs of a rush job to paint or get the place show ready. The furniture had a lot of scuffs, the outlets were a little loose, and the paint job is mediocre at best. All in all, it was worth the stay and you cannot beat the location to the beach. The reason I would return is because of the staff! They were incredible, and the food was SHOCKINGLY amazing. Highly note that Sarah from the pool...

"Great location for cruisers. Property, staff and amenities were amazing. I highly recommend. Eric D"

"The location was great. Air conditioning was awesome. Staff were lovely and helpful. View was great. Some of the sheets were lightly stained. The bedroom curtains were heavily stained, curious on how they got so stained. The body wash dispenser was almost empty and also broken. Aside from those things, the place was nice, we had a good night and stay. Wished we could have participated in their activities!"

"Super welcoming! So far Best hotel in key west in this price range."

"The best bartender was Konstantine! He was the most attentive, fun loving and sweet man! Vlad was also awesome, we just had Konstantine for several days. Kenel was a sweet and friendly towel boy, housekeeping did a great job also."

"We celebrated my husband’s birthday at the Joule. The room was nice and spacious. It was located near many restaurants that were in walking distance. We had an issue with parking. We had to circle the hotel several times for valet parking. We were considering parking in one of the parking garages but we didn’t know which garage was for the hotel. Would we stay here again? Yes but we would park in one of the parking garages instead."

"The hotel is gorgeous and the room is spacious with a very comfortable bed. We checked in with Q (Quantella) who was an absolutely delightful person. Her warmth and kindness immediately turned around a very bad experience with delayed and cancelled flights into the perfect start to our trip. The only complaint I had for this hotel is that two of the three elevators were broken during our stay and there are no stairs from the first to second floor, which made leaving and coming back kind of...

"The staff was not very friendly at the front desk."