"Property condition very poor and unmaintained "

"No complimentary coffee in morning. Front desk not helpful. Room was mouldy and musty. Bathroom is very tiny! Elevators slow. Good location, across from bayside Miami. Also to walk the waterfront. Excellent shuttle service to port of Miami and from Port of Miami to Miami airport after cruise."

"Absolutely would stay here again, the staff were amazing as well as the resort it’s self"

"The restaurant was not open, check-in took an hour"

"El desayuno necesita huevitos"

"High prices for water in room when you can go to store down Duvall and get it for half the price. Found a roach in my room the last day. Staff great!!!! Resort beautiful!!!"

"What’s an amazing place to stay very well located people are super nice. The VIP car service was amazing. All the staff was super amazing. Made to stay a great great time. I will definitely be staying there again in the near future."

"Staff were super welcoming and helpful. My room was clean, but slightly dark as there wasn’t an overhead light (loads of lamps provided in the room though). Breakfast was amazing and the discounts to external excursions was super helpful!"