"We received an upgrade at the front desk for a small charge to a much larger room (3 bedroom Bay View Suite). We were on the 18th floor and had stunning views of Biscayne Bay. The location was perfect for cruising out of the Miami port. The hotel staff were extremely friendly and helpful. We would highly recommend this hotel to anyone staying in the area and we will definitely stay here every single time we cruise out of Miami. Thank you for a wonderful experience!"

"The location was perfect for people cruising from Miami. Amenities were available close to the hotel. Reception staff were always helpful."

"Everything was very nice and clean!"

"From top to bottom this place was great! The location was nice, very chill vibe in the area, sort of away from the craziness of staying further down Duval St. The staff was great, super nice and accommodating, helpful, and went out of their way you were having a great time and that you felt the accommodations were great. Our room was beautiful. Thankfully we were on the upper level, somewhat in the courtyard surrounding the Pineapple pool because the roaming roosters are not tame and they...

"Front desk staff and cleaning crew were all great. Bartenders were amazing."

"Poor communication, not professional at all, and the valet parking used our car over night pretending to take it to valet parking, expensive and not worth it ."

"If u have certain expectation for ur hotel stay, this one isn’t the one for u. Ex. No smart tvs & u had to put in a request for ice."

"Amazing resort. Clean, comfy, home away from home. Great location."