"No one came to clean our room the whole stay"

"We booked the suite with a kitchenette and it was perfect with a stove, microwave/oven, and mini fridge. Perfect size for our family of 3. Parking is not great. Best to drop luggage off at the lobby, then park and walk the 2 blocks back. They're very accommodating if you want to leave luggage early before check in so you can explore the city. Staff was very friendly and helpful. I love the Nespresso machine in the room and the coffee/ latte/ cappuccino maker on the 2nd floor. Although there is...