"We booked a double queen room and when we open the room door there were suitcases there. So we ended up with a king room. We were there four nights and housekeeping did not come for any of the three days. The hotel would not provide any compensation for these issues."

"The hot tub was nice, the food was great and overall it was good. However there were somethings that weren't working and some things that were not up to par. Overall however it was a good experience for me and my significant other"

"Room was fairly clean when we arrived. Bathtub was running, which was odd."

"There was no prior notice about the sprinkler system being out of commission - I even called about the latest time we could check in and the Front Desk Staff did not advise on this severe safety issue. Then when we arrived our room door was stuck open due to the door malfunctioning without any offer for maintenance to fix it only, “push or pull it closed really hard.” Upon entering the room - which smelled musty and damp - the fridge was dirty and there were two TV’s on the dresser directly in...