"We arrived to find dirty dishes in the sink. I’m a chill person, so just went to the desk and asked the desk attendant to come up and get them, no problem, moving in. But then…we get to bed time. A drool stain in one of the pillows in a perfect circle and granola crumbs IN THE MADE BED! So gross. I went to the desk about this (maybe a partial refund?), but was told, sorry, there’s nothing we can do since you booked in n a third party site (Expedia). "