Find all hotels by GrandStay in Red Wing, MN from SAR 393

"The staff was absolutely amazing! Friendly, helpful and courteous. The pool was clean, hit tub was warm, not really hot. The room for the most part was clean. The overall hotel, room, hallways, stairs need to be thoroughly vacuumed. The elevator was very dirty. I know they are doing some painting and maybe the new GM ( which was very very nice to talk to) will have it cleaned up. "

"Yes no hot tub"

"We have stayed at this hotel often because we need to go to Mayo Clinic once or twice every year. The hotel is conveniently connected by the walking subway to the Mayo Clinic complex. There is a good breakfast free of charge. The hotel lobby includes a coffee shop, a sandwich shop, and a full service restaurant. There is a small parking ramp on the lobby level. Further parking is available in a multi-story ramp just across the street. The location is the most convenient hotel we have found for our medical visits. The staff is friendly and efficient. The room we had was large and convenient. Wehave found the restaurants to be a good value. The food is quite good. Because of the facilities available at the hotel, we have been able to park our car and get where we needed to go on foot. We would recommend this hotel for anyone having a medical visit to Mayo."

"The rooms are great. Clean and nicely decorated. My only complaint would be upgrade the TV as the one in the rooms are small like computer monitors and bad reception. The ceiling tiles in bathroom were falling down as well. No breakfast available and parking can be challenging with all the utility trucks around. Great place for the price and close to central St Paul. "

"Overall it was an ok stay. Very small room. Bathroom didn’t have a working vent. Common area microwave barely functioned. "

"I have reached out to Treasure Island twice re this issue. My daughter is visibly physically disabled and in a wheelchair. We went to the Lagoon w her adapted swim float modified for her needs. After about 30 mins of swimming w her in the Lazy River, and me having my hands around her at all times, we were approached by 2 staff members asking for us to use their tube for my daughters safety. I let them know her tube is safe for her, they stood looking at us w the tube they wanted her to use and said again it's for her safety. I have never had anything like this happen before.It is not easy getting our daughter in and out of a tube and water. So my husband said yes, we'll try it. We unstrapped our daughter from her tube and put her into TIs tube, she slid out, there was no way to strap her in and I couldn't support her body because it sat higher out of the water in a large tube. My husband tried putting her in again and she stiffened up her back and was obviously very uncomfortable. So we felt we were not able to use her floating device so we felt we had to end our family swimming time. I have reached out to Treasure Island by filling out their survey and also sent an email explaining what happened while at the Lagoon to them with no explanation of why this happened. This was the first activity we did after checking into our rooms, so it definately upset the entire family and mood for the rest of our stay. Was a very disappointing stay "

"Run down and dated"

"Yea"

"Clean, great staff & close to St Mary’s hospital"