"Great location near Radio City Music Hall and Central Park. Not a big fan of Resort fees especially when you feel it is not a resort. Also paid for 2 people for breakfast and the name of the business on the card did not match the vendor for breakfast but they said that is place. They were out of croissants and would not change the 2 croissants we paid for the one muffin they had so we had to pay for that. Staff at the breakfast store were very rude and told hotel staff which also did nothing to...

"Property was great"

"The location of this hotel could not be better if you want to be close to Central Park. The only breakfast option is a $75 buffet (no thanks). There was no cocktail bar for a nightcap, the rooms were a bit tired and the air conditioning could not get the room below a humid 72, so our sleep was terrible. "

"Wonderful easy stay. Great staff. Perfect for a solo traveler to explore the city. "

"Everything was amazing the staff was super helpful I can’t believe how amazing our time was. Thank you so much"

"This hotel was advertised as the only 5 star hotel in Times Square. I am definitely spoilt as it’s nowhere near 5 star. The hotel is pretty run down and in need of renovation. We stayed in a suite and it didn’t have any toiletries apart from those in the shower and some bars of soap. Also no tea making facilities. The robes were ratty and very old and there is really low lighting in the rooms which makes it very hard to pack/unpack/use the mirror etc. That being said, it was well sized and the...

"The staff was very friendly and the amenities were fantastic. "

"Great location "