"The lobby is nice to get you in the door and then the rooms are cramped, dated, cold, poorly ventilated, and in dire need of a paint job. The location is excellent but it’s fundamentally a bait-and-switch. "

"My daughter and I stayed here for her 18th birthday. The hotel is clean, the staff is friendly and the location is excellent! The room was a bit tiny but for just the two of us it was fine. Its location is walkable to excellent shopping and tons of dining options. If you want to get further away, the subway is just a block away. The parking, while not “on site” is easy. The parking garage they recommend to use is just across the street and has valet parking. "

"Always a great stay at the Park Lane. Hidden gem on the park, we will return darling."

"Very nice staff and everything went very smooth! Would stay again "

"Everything was amazing the staff was super helpful I can’t believe how amazing our time was. Thank you so much"

"Excellent overall"

"The staff was very friendly and the amenities were fantastic. "

"I was really worried about staying at this hotel after reading the reviews but I have to say it’s really not as bad as people make it out to be. I called ahead of time and requested to be placed in one of their renovated rooms and when we got there that’s exactly what we got. Yes it’s small and yes it’s not 5 star luxury but the AC worked, we had hot water, had outlets to charge our devices, and the tv and remote were great. The only reasons I’m not leaving a 5 star is because 1. The bed sheets...