Find all hotels by Malmaison in Sherburn in Elmet from SAR 338

"The room was well laid out and clean. Breakfast was excellent. The staff were very friendly."

"Great spot"

"The stay was average, it was £141.00 on a Monday night for a very small room without breakfast. The person who checked me in was nice, they gave me complimentary cookie which is a nice touch. I asked if there was a robe in the room and they spoke to the person next to her on reception and said not with the room you booked I could have got one for £10 however it was non refundable. The spa was really nice the highlight of the hotel. The hotel itself looks tatty on the outside, it’s ok on the inside nothing as spectacular as the photos look. The rooms themselves were very average. Worn down, cracks and stains. And if someone is in the corridor it’s extremely loud. Someone was on the phone speaking loudly in the other room and could hear everything they were saying plus the person on the phone so there is no soundproofing at all. It was ok for one night stay but not worth the rate I paid. On check out the person that was stood next to the nice lady that checked me in was there. When I checked out she didn’t ask me how my stay was just asked me what my room number was and have a good day, think there could be lots of improvements made to this hotel. The spa was the highlight and nice staff person that checked me in and the "

"I come back solely because of Sam, the wonderful concierge. Each time I arrive with my family, he makes everything easy, happy and fun. He consistently goes out of his way for us and everyone else. I wish there were more people in the world like him. The world would be a better place. The hotel is amazing and so are all the other employees. Love the location!"

"Location"

"Excellent location , easy walking distance to many restaurants, grocery store and shambles."

"Room was clean. Breakfast was fresh and replenished quickly. Easy to use coffee machines and could order scrambled or poached eggs. Fried eggs out. Pool was great "

"Unfortunately in our room the ventilation was not working and had a error come up if you tried to restart the air conditioning. We did not really need air conditioning for cooling that much but just flowing air would have been much nicer as the room but a bit muggy and musky because lack of air flow. Windows did open a bit we found so that did help. Room was well fitted out but some things did not work, usb ports along side bed, fan in bathroom. Not a deal breaker but could have been better for sure. Good Competitive rates though as well."

"I didn't opt for breakfast but will next time, unfortunately my car got broken into when I parked overnight in the disability parking bay with my disability Blue badge. It was a shock to to see the damage in the morning and the police were quickly in attendance and per CCTV cameras recording everything in the car park. I would most definitely book the hotel again in the future and would recommend it highly."