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Top Shaker Heights Hotel Reviews

Extended Stay America Premier Suites - Cleveland - Independence

Extended Stay America Premier Suites - Cleveland - Independence

6/10 Okay
"We walked into our room and it reeked of cigarettes. It seems like either the person before us or someone around us was smoking at some point. Either way, the room was fine. The room was as a nice size and the cleanliness seemed okay. I wish there would’ve been an extra blanket but we made due and never asked the front desk. The next day we went to breakfast and it was a huge disappointment. They basically only had yoghurt and oatmeal. I’m used to hotels having some variety but this place did not have that. I will say they did advertise a “grab and go” breakfast so I should’ve known. Check out was easy and then we left. About an hour later we get a call saying that our room reeked of smoke and that they would be charging us for it. We explained it smelled like smoke the night before and they waived the fee which I appreciated. They said for future reference, please share this information with the front desk immediately which we will do from now on"
Lizbeth 1-night trip
Posted 3 hours ago
Extended Stay America Premier Suites - Cleveland - Independence

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