"The room was smelly the bed was very uncomfortable I seen a few roaches"

"Front desk lady was rude I was with a crutches due to my broke foot and she didn’t care she make us wait to check in"

"Air conditioning was working well, but noisy. Window and door seals were missing or not functioning properly. The bathroom showed signs of previous excess water, mold on door and baseboard, Sheetrock bulging, paint drips on the floor and the door would not close."