4/10 سيّئ
Pamela
مسافر برفقة مجموعة
٦ مايو ٢٠٢٦
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ووسائل الراحة
I was really disappointed with my stay at this so-call 5 star all-inclusive resort. One of the main reasons I booked was the variety of dining options-they advertise five restaurants, but in reality, only one was open each day/night. That completely defeats the purpose of having multiple restaurants and made the experience feel very limited and repetitive,
The swim-up bar, which should have been a highlight, was practically unusable. There were so many bees swarming the area that it felt unsafe to even approach, let alone sit and enjoy a drink. It was frustrating because this is something that should be managed at a resort of this caliber.
On top of that, the customer service was extremely poor. Staff seemed uninterested, unhelpful, and at time outright dismissive.
Overall, this was far from the luxury experience I expected. Between the limited dining, unsafe pool conditions, and lackluster service, I will never return or recommend this resort to anyone looking for a true 5-star experience!
Pamela
أقام 4 ليالٍ في شهر أبريل عام 2026
