"Room 141 has a broken microwave, the person in the office checked it and said he would check the storage room and exchange it, he never came back. The room had an odor, the plugs to charge our phones didn't work, we had to flip the switch several times to get the light on, water pressure wasn't strong and mattresses were not comfortable."

"It was one of the worst rooms I've ever seen."

"Dirty fund a spider and bug in the room"