"Quarto excelente. Café da manhã excepcional "

"Only disappointed that it took 2 days to change our room because it was infested with bugs."

"Fantastic place "

"Absolutely made the whole trip to Florence. What an amazing place to stay, staff, food, service all top of the line!!! Can’t wait to go back!"

"5 stars isn’t good enough! This was my 2nd time staying here and I will definitely go back. The hotel is luxury mixed with cozy. The size of the hotel made us feel at home but also the luxury made us feel VIP. It was a slice of heaven. The food was amazing and location is perfect. Shuttle service to Florence is a quick 20 minute ride. The grounds made you feel like you were in the Tuscan hills. Fabulous!"

"I believe at one point, some time ago, this was a 4 star “resort”. Not anymore. Our A/C did not work and they could not fix it while we were there. No real bar area and would have to give them a period of time to use the spa (to heat things up). Staff was friendly and did what they could. "