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"Clean room and very nice staff also spa was great. Everything was as you see in pictures. "

"It was definitely an amazing experience staying in this hotel. Staff were friendly rooms were clean. It was a nice day for the time that I stayed six days. Breakfast was phenomenal and the garden was really beautiful. Me and my wife really enjoyed staying here for a honeymoon."

"Professional, kind staff. Cleanest hotel I have ever stayed at! Perfectly located!"

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"Tudo excelente. Funcionários muito simpáticos e prestativos. Quarto espaçoso, iluminado e moderno. Cortesias no quarto como água, café e chá disponíveis todo dia."

"Clean room, amazing staff, location is great"

"Staff where extremely knowledgeable and welcoming. Room was spotless and serviced daily. Great location and plentiful, tasty breakfast. Recommended ."

"The staff was amazing! They were very communicative! The rooms were clean!! "

"The front desk staff were friendly and professional. The amenities were well done and the breakfast room was well appointed and as expected. "

"The hotel was great, just the location was a little difficult to get in."

"Our stay at Grand Hotel Baglioni was nothing short of perfection. The staff were helpful and our room was clean. We had our complimentary bottle of wine waiting for us after a long travel. The hotel location was important to us as we wanted a stay at place that we could have access to the main sites. The hotel is literally across Santa Maria Novella train station. It’s a short walk to the Duomo, shops, cafe, grocery store (Conad) and even a self-serve laundry."

"courteous staff, free laundry, water stations"

"Awesome stay "

"Great hotel - room was lovely - bed "

"Clean rooms great staff"

"The room was large and spacious, very clean and new. The staff was extremely helpful and kind, always willing to assist. I’m also very neat and organized."

"L'hôtel est très bien situé. Le personnel est disponible à tout moment. Les chambres sont propres. Le petit-déjeuner est varié. Je le recommande vivement "

"Received an upgrade and was delighted. Cool and clean place "

"The breakfast was very fresh and excellent. Various types of bread with juices were available. The location of the hotel was excellent, as close to the station, museums, restaurant, shops and so on."

"Beautiful room, very thorough check in with a very nice man who gave us great dining recommendations. We loved having a big fridge. The shower was a bit small but overall we really enjoyed the room."