"They were super helpful, room was clean and efficient."

"Staff was very pleasant and helpful. The room was small but well thought out and big enough for two to get ready for bed and sleep. The room and hallway were very quiet at night. The air conditioning was broken and room was very stuffy. Staff provided a small fan but the temperature was uncomfortable. Breakfast was great with enough choices for everyone."

"Ein sehr einfaches Frühstück, dass nicht europäischen Standards entspricht."

"Great place to use as an airport layover stop."

"Das Personal war sehr freundlich. Im ersten Eindruck meinte man das Hotel bzw das Zimmer ist okay. Dann haben wir das Bad genutzt. 3 Tage dort und nicht geduscht. Der Duschkopf total verkalkt. Die Dusche und Badewanne in einem hat einen sehr hohen Einstieg. Schimmel in den Fugen. Der Siphon im Waschbecken voller Haare, aber nicht meine! Bett war sauber, allerdings mit Flecken. Das Frühstück: keinen Schinken, dafür Spiegeleier, Bohnen, Rösti, Bratwurst. Ansonsten Toast und Croissant. Marmelade,...

"Personal"

"An amazing place to stay right in the heart of Edinburgh! Ideal location for families. The breakfast was great and staff were friendly."

"We recently stayed, and while it was a good location, the staff were not friendly at all. From check in to breakfast service, staff was put out, and grumpy."