Encanto Riviera

Property class: 2.5

Choose dates to view prices

A short walk from Quinta Avenida and Playa del Carmen Main Beach, Encanto Riviera provides a garden, laundry facilities, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is SAR 341
SAR 424 total
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Apartment

A hotel room with a bed, a painting of a turtle, a lamp, and a door.

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

A modern dining area with a black table set for six, surrounded by chairs. A kitchen with dark cabinets and a refrigerator is visible in the background.

Luxury Apartment, 2 Bedrooms

  • City view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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The price is SAR 304
SAR 448 total
includes taxes & fees
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About the neighborhood

Located near the beach, Encanto Riviera is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    5 min walk - 0.4 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    6 min walk - 0.6 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    8 min walk - 0.7 km
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    11 min walk - 1.0 km
  • Central Square
    2 min walk - 0.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • El Árbol de la Diez
    3 min walk
  • Logia Café
    1 min walk
  • Zitla
    1 min walk
  • La Chancla
    3 min walk
  • El Tapas Restaurante
    1 min walk

About this property

Encanto Riviera

  • Hotel near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Encanto Riviera provides a garden, laundry facilities, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Concierge services, a water dispenser, and smoke-free premises
    • Barbecue grills, a front-desk safe, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and printers.
  • Extra conveniences in all rooms include:
    • Heated floors, showers, and free toiletries
    • 40-inch Smart TVs with cable channels
    • Wardrobes/closets, balconies, and separate dining areas

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  • Free WiFi
  • Air conditioning
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The price is SAR 199
SAR 253 total
includes taxes & fees
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Frequently asked questions

Does Encanto Riviera have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Encanto Riviera?

As of 28 Shawwal 2026, prices found for a 1-night stay for 2 adults at Encanto Riviera on 28 Dhuʻl-Qiʻdah 2026 start from SAR 341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Encanto Riviera pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Encanto Riviera?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Encanto Riviera?

Check-out is at noon.

Where is Encanto Riviera located?

Located in Gonzalo Guerrero, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Encanto Riviera Reviews

7.0

Good

7.0

Cleanliness

7.0

Amenities

6.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 4 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Quinta Avenida and Calle Constituyentes, this property is wonderful ! Very modern and spacious and clean. Easy walk to everything in Playa Del Carmen. I love the Acapulco style chairs!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Stuff was helpful and kind Location is great,close to everything Just I wish it was everyday cleaning But overall we love it and def highly recommend
Stayed 10 nights in Apr 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
When we first got there the condo had a funky smell. The bed sheets were not changed before getting there, and there was dirt on them. Also the internet was not working, and the tv was not functioning. There is no provided blankets only sheets. Everything else was fine and had a good time.
Stayed 5 nights in Dec 2023
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Great location, disappointing facilities

The rooms are nice and comfortable. The location is great in the heart of downtown near grocery stores. I have stayed here before and liked it. However, they are understaffed and it is beginning to show! The pool was dirty and full of algae when I arrived. They attempted to clean it, but did not stay on top of it or the filter didn't work. It was dirty for most of the week that I was there, and I did not get in. The internet dropped sporadically. The cleaning service was very slow to respond. It's a great building, but can use a facelift throughout.
Stayed 8 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The rooms are very nice, but the main property needs a little TLC. Elevator didn't work for the first few days.
Stayed 7 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked as a flight and room package. When we arrived, there was no room. Horrible situation and staff were not very concerned or helpful :(
Stayed 5 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Bad business

I booked and paid to stay here. After a day of flights and bus travel I finally arrived exhausted to have them tell me that they have no rooms. I had even walked there with my luggage from the bus station. They didn’t seem to care.
It’s a pretty junkie place.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad está bien, pero yo renté la habitación para venir a descansar y el acceso de la alberca estuvo el domingo cerrado por otros propietarios que están haciendo uso del área y pusieron una cadena y un candado, sin permitir el acceso a nadie más. En recepción nadie te sabe decir porque, pero simplemente no pudimos hacer uso del área común.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y accesible el lugar muy bien ubicado y amplio
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Stayed 3 nights in Oct 2023