"Rooms need a lot of upgrade for a 4 star hotel. There was water clogging in the bathrooms. Our room refrigerator was not working( that was an issue as we had a toddler with us ) Pools were dirty and over all property needs a lot of maintenance. Staff was really helpful and tried their best to help but there was so much they could do with the proper management."

"The room was very clean and the food in both restaurants was delicious. I loved the pool area with swim-up bar and different hot spring pools. The activities on the property are fun too - zip lining, horse riding, and river tubing. "