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"Super "

"Our family had a great time at RIU Palace. The staff is amazing! We made many new friends there!"

"Location is beautiful, staff is very accommodating. The place itself is really nice, it’s just they let it go a little bit. Could use some pressure washing and some new pool chairs. And there are old rundown carnival type rides that don’t work which is weird. Also, they had a couple things that was odd that we didn’t have like there were not any pepper shakers in the restaurant, which by the way I use the word restaurant loosely as it’s just a outside buffet bar that they use for all three...

"The property was extremely clean, the staff friendly and made the trip very enjoyable"

"Great beach. Coarse shell sand but still ok on bare feet. Not overly busy and right off the resort. Waves not really big enough to boogie board on but good for smaller kids to play. Pool is very nice with lots of lounging areas. Entertainment area with pool tables, ping pong and fooseball - great for kids/teens. Spacious and quiet rooms with great amenities. Animals on the resort are a highlight (iguanas, monkeys, raccoons). Food was excellent with nice variety and good quality. Staff was...

"Great staff and the food was excellent. "

"Overalls a decent trip and all serving staff and welcoming staff were wonderful. Our concierge Kevin was very helpfull and available. Food was good! I was disappointed in the replenishment of drinks and snacks in our room…the last day we had no face clothes replaced and the hotel lotion bottle not replaced. To me these little things that moved my rating down…outside of that it was a really good experience. "

"Great location. Friendly staff. Rooms are spacious and clean. Pools are well maintained. Totally a great experience "

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "

"Overall the place was great, great people and very well organized. The only beef I have is that the AC in the rooms were poor and the property needs an ATM. Otherwise, I loved my stay, the food and the pool!!!!"

"Five -Star all the way - especially the service. Jackie-the-Critic gives it a 5-Star Thumbs up."

"Same menu for the entire stay, with not much variation... so-so snacks. The chicken nuggets and hamburgers were awful. Room had no view- just looking at palm trees. Did not feel welcomed at all. Everyone seemed to have a chip on their shoulder... "

"Nothing for vegetarians or vegan "

"Incredible views from the premium rooms. Beautiful public beach. The driving staff was very accommodating. Enjoyed the premium lounge for a quiet cool break. I recommend the buffet and staff at the snack bar. We enjoyed breakfast there in a quiet and professional setting. Lots of elevation and many stairs between the rooms and amenities. "

"The W hotel did not disappoint phenomenon, property with privacy and all the things to enjoy the beautiful surroundings. Excellent food, great service the rooms and the views are phenomenal. Family pool with the beach was a huge hit with our kids."

"Great location.. hard to get to if you fly into sjo.. prepare for 1lane 3hrs and 54 min drive. The drive is worth it for the scenic views"

"Had a great time. Rooms are clean and specious. Staff is very helpful and ultra friendly."

"It was an incredible experience. Amazing staf, great rooms, food was almost great (but I'm a very spoiled customer, lol)"

"The ocean in the area had a stinging creatures which made it non-enjoyable. We had to go to a neighboring town to swim in the ocean. The locals said that these creatures are present in the ocean from November till April. The pool at the hotel is relatively small: only 5-6 people would fit comfortably in it. "

"The staff were very friendly, rooms needed a little more cleaning detail. Overall we enjoyed our stay "