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"Clean room good staff"

"Great hotel"

"This is my favorite hotel in Mazatlán! clean rooms, amazing bedding !!! I will come back to this hotel again!"

"Beautiful views"

"Clean rooms and pools"

"The amenities are good, great location, excellent staff, the facilities are not new but in good condition (need some touch ups and some lights need to be replaced) the restaurants are good but sometimes you have to wait to be seated but the food is great. I will recommended this place"

"yes, the part is always really nice. I thought it was extremely strange. They did not have a microwave in the room."

"The staff was very attentive and we had a great experience "

"Actually, the floor in my room never seemed to get clean along with the bottom of the toilet, having urine stains from before we got there. Even with that being said, the staff was so overly helpful and friendly, and kept everything outside so incredibly maintained and me and my family so well served that I am absolutely coming back to Pueblo Bonito Emerald Bay! The servers and the bartenders were incredible even above the rest of the staff! The beds were very comfortable and besides having to brush my feet off every time I got in bed the room was beautiful! Incredible views with every step. I pushed my mother all around the resort every day because we enjoyed the walk but every 15 or 20 feet another cart would stop to make sure we did not need a ride. Everyone wanted to be so helpful!"