Find Resorts & Hotels with Spas in Northwest Rochester, NY

"Love this hotel always clean staff always professional "

"Staff member checking us in and answering phone was brusque, not very friendly, but otherwise stay was very good. Room was large, beds and pillows comfortable, everything clean and in good working order; breakfast adequate. Will stay again. Chili’s, Turtle Tavern, gas, and Dunkin’ all nearby."

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"We'd stayed at this hotel last year and while it was cleaner this time around, the breakfast was not nearly as good. We had a good stay and would return again if we are in the area."

"Great stay"

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "