"I booked this property based on the photos, location, and reviews of it being a 4 star hotel. This IS NOT a 4 star hotel. This is a 3 star hotel charging fees of a 4 star hotel without the amenities. This property has no room service, no formal restaurant, and no spa or even pool. While this property was downtown Napa, it was on an industrial road a 1 mile + walk to downtown. They charged $18 for parking each day and a $30 resort fee, which you could use on food or bev but limited to $30 each day not accumulative. We arrived at 11pm, and our shower had pink mold, hair of another guest, and none of the soaps or lotions were filled. Housekeeping would leave towels and trash bags in the hallway on the floor while they cleaned other rooms. Overall the hotel was "fine" but if you are looking or expecting a 4 star hotel this is NOT it."