"Check-in was a horrible experience. We checked in late, so we weren’t expecting a welcome parade or anything but a basic level of warmth would have been appreciated.
After a completely wild drive in, our 1 year old and 4 year old were super hungry and the food we had was cold. So, naturally we asked whether the staff could just give their food a quick zap in the microwave.
We were shocked when the female staff worker told us they cannot accommodate this request due to “allergy policy”. The...
"Check-in was a horrible experience. We checked in late, so we weren’t expecting a welcome parade or anything but a basic level of warmth would have been appreciated.
After a completely wild drive in, our 1 year old and 4 year old were super hungry and the food we had was cold. So, naturally we asked whether the staff could just give their food a quick zap in the microwave.
We were shocked when the female staff worker told us they cannot accommodate this request due to “allergy policy”. The...
Emilia