"Dirty room and found a cockroach in my room"

"First of all, I just wanted to mention that the place was very unclean. There was bugs on the bed next to me and stains on the sheets. We were so tired because we drove up there to pick up our daughter from college and didn’t have the energy to complain. I would love to have my money back if possible since we were only there for a few hours."

"My favorite feature is/was the roll-in shower, which I find helpful."